All of our crystals have been individually hand selected for the best quality and vibration. They're cleansed and charged before they are carefully packed and shipped so we are very confident that you will receive your items in the best condition, ready for their new home.
Our crystals are unique and made by Mother Nature, so each piece has its own characteristics and markings. We try our very best to describe each piece and include photos to accompany each item.
Products such as tumbled stones are intuitively chosen for you. With individual "one-off" products you will receive the exact item you see in the posting.
Unfortunately we cannot accept returns for natural fissures, markings, or surface marks. They're all part of Mother Nature's artwork that we cherish and appreciate. Please see our returns policy for more information.
Thank you for your understanding xx